Frequently asked questions
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Are gel guns safe for children? 🔒👦👧
Yes, gel guns use soft hydrogel balls that burst and evaporate upon impact. They leave no stains or residue and are completely safe when following safety rules (especially wearing safety glasses 🥽).
Does a gel ball hit hurt? 😮
You feel the impact as a light tap – similar to when a drop of water 💦 under pressure hits you. It doesn't hurt during normal play, but always protect your eyes with glasses 🥽.
How do I prepare the gel balls for use? 💧⚪
Pour the balls into a container 🥣, cover with enough water 💦 and let them soak for 1-4 hours. Then they are ready to shoot 🚀.
How long does the battery last and how is it charged? 🔋⚡
The battery lasts for approximately 3-4 hours of active gaming. It is charged using the included USB cable 🔌 and takes approximately 1.5-2 hours to fully charge.
How long does delivery take? 🚚💨
We usually ship orders within 24 hours ⏱. Delivery to a pick-up point 📦 takes 1–2 business days, home delivery 🏠 takes 2–3 business days.
How can I return or exchange goods? ♻️
You have 14 days 📅 from delivery to return the goods without giving a reason. Just contact us ✉️, we will send you return instructions and after receiving the goods 💼 we will refund your money.
